Privacy Policy

Last Updated: 11/30/2025   Effective Date: 10/1/2025

airPM LLC ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://airpm.io (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. SCOPE AND HIPAA DISCLAIMER

1.1. Scope. This policy applies strictly to information collected on this public-facing Website (e.g., visitor logs, contact forms, marketing pages).

1.2. Exclusion of Platform Data (PHI). This policy does not apply to data processed within our secure Remote Patient Monitoring (RPM) platform ("Platform"). Protected Health Information (PHI) and data collected from authenticated users inside the Platform are governed by the Health Insurance Portability and Accountability Act (HIPAA), the Business Associate Agreement (BAA) signed with your medical provider, and our Platform Privacy Notice.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Website, including:

2.1. Information You Provide to Us. When you navigate our Website, you may choose to voluntarily provide information, such as:

  • Contact Forms: Name, email address, phone number, and practice name when you request a demo or contact support.
  • Correspondence: Records and copies of your correspondence if you contact us.

2.2. Information We Collect Automatically. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Traffic Data: Logs, location data, time of visit, and pages visited.
  • Device Data: IP address, operating system, and browser type.
  • Cookies: We use cookies (small files placed on your device) to distinguish you from other users and improve your experience.

3. THIRD-PARTY ANALYTICS (GOOGLE)

We use Google Analytics to help us understand how our Website is used. Google Analytics uses cookies to collect information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this Website.

  • Google's Use of Data: Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
  • Opt-Out: You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser or by installing the Google Analytics Opt-out Browser Add-on.

4. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us (e.g., scheduling a demo).
  • To notify you about changes to our Website or any products or services we offer.
  • To improve our Website functionality and marketing efforts.

5. DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To Contractors and Service Providers: We use trusted third parties (such as AWS for hosting) who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

6. DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

7. CHILDREN UNDER THE AGE OF 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website.

8. YOUR STATE PRIVACY RIGHTS (CALIFORNIA & TENNESSEE)

8.1. California Residents (CCPA/CPRA). If you are a resident of California, you may have specific rights regarding your personal information, including:

  • Right to Know: You may request that we disclose what personal information we collect, use, disclose, and sell (we do not sell your data).
  • Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. To exercise these rights, please contact us at the email listed below.

8.2. Tennessee Residents. Under Tennessee law, we take reasonable steps to protect the security and confidentiality of your personal information. We do not sell your personal information.

9. CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at support@airpm.io